The Deputy Chief of Operations will play a pivotal role supporting the Chief of Operations and the AOC’s operational jurisdictions across the Capitol complex focused on providing consistent, high-quality support and extraordinary services to all clients and visitors. In such capacity, the Deputy Chief of Operations:

• Assists the Chief of Operations with the operations and maintenance of the Capitol Visitor Center, the Capitol Building, the House and Senate Office Buildings, the Library Buildings, the Supreme Court facilities, the U.S. Botanic Garden, the Capitol Power Plant, the Capitol Grounds and Arboretum and other facilities and operations.
• Provides aspirational leadership, directs and supervises key technical and administrative staff in the immediate Office of the Chief of Operations.
• Has responsibility for coordinating major programs and initiatives supporting and enabling the operations of all jurisdictions to ensure the highest level of service for the delivery of key agency-wide services such as facilities management, utilities, tenant services, client support and visitor services.
• Establishes and maintains a collaborative culture in which jurisdiction leadership work together to exceed customer expectations and staff respond to customer requirements, set expectations and deliver high-quality service. 
• Implements business measures and uses a metrics-driven approach to facilities management.
• Oversees development of written procedures, issue papers, operations reports and briefings to congressional oversight.
• Delivers expert advice and counsel concerning facilities approaches and options that are sound and feasible in relation to goals and objectives.
• Coordinates and hosts relevant AOC’s Facilities Management meetings. Chairs meetings on sensitive topics to resolve relevant matters.
• Champions a culture of safety across the jurisdictions. Coordinates safety self-inspections with the Office of Safety and Code Compliance and the jurisdictions.  
• Coordinates and leads the development of legislative proposals for the Office of the Chief of Operations and assists the jurisdictions with their legislative proposals. Collaborates closely with the Office of Legislative and Public Affairs and the Office of General Counsel on legislative proposals.
• Works with the Office of the Chief Engineer to track AOC space allocated to AOC and develop portfolio strategies to improve space utilization, identify space needs, reduce space requirements where possible, and leverage resources.
• Champions improvements and helps create an environment for the AOC’s operational jurisdictions to develop and share best practices and innovative approaches to facility management, customer support and visitor services. 
• Builds and maintains relationships with internal organizations and customers to ensure all facilities management activities are synchronized and delivered effectively.
• Works closely with other Senior Rated executives from the jurisdictions and other AOC offices to include the Office of the Chief Engineer, the Office of the Chief Financial Officer, the Office of the Chief Administrative Officer and the Office of the Chief Security Officer on major initiatives that require executive leadership and oversight. Provides sound advice and guidance on facilities management relevant to the AOC. 
• Attends leadership and oversight meetings in the absence of the Chief of Operations or when scheduling conflicts exist.
• Briefs senior leaders, foreign delegations and Congressional committees on aspects of AOC operations and facilities management. Represents the Chief of Operations in managing the relationships between the AOC and stakeholders.
• Teams up and collaborates with other Senior Rated executives on budget formulation and execution.
• Excels in a fast-paced work environment, and performs effectively under dynamic conditions such as directional changes, tight deadlines and limited resources. Organizational skills and the ability to multitask are essential.

Must possess excellent interpersonal, organizational, conflict resolution and writing skills as well as the exercise of discretion, independent judgment, political acumen and trusted executive handling of confidential information. Must possess strong analytical and problem-solving abilities. Must be comfortable analyzing data for insights and presenting findings to varying audiences. Demonstrates ability to sharply articulate findings to senior leadership and a passion for driving service excellence. 

***Please note***:  All applications must be submitted via usajobs.gov.  Please review additional vacancy information and apply to this position using the following link:   USAJOBS - Job Announcement

Announcement number:
CHOPS-2025-094

Control number:
824470700

Candidates must have proven executive leadership experience in delivering relevant comprehensive operational facility management services. A demonstrated aspirational leader who can build coalitions internally and externally to achieve strategic goals in a dynamic, operational environment of concurrent and competing priorities is essential. Must also possess the ability to motivate and manage a diverse, multidisciplinary staff. 

This job is open to the public 

• U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Requirements

Conditions of Employment

• Filing of a Financial Disclosure Report
• Successful completion of a background investigation commensurate with the risk and sensitivity level of the position
• Successful completion of pre-employment and applicable random drug testing required
• Meets qualifications requirements by the closing date of this announcement
• You must provide narratives to the Executive Core Qualifications (ECQs) and Professional Technical Qualification (PTQ)
• This position serves at the pleasure of the Architect of the Capitol

Qualifications