Lemartec’s Client Relationship Manager serves as the sales leader responsible for stewarding and leveraging existing client relationships to the benefit of both Lemartec and the client, and acting on leads to win new client relationships (new business) in line with the company’s market specific business strategy. This role serves as the primary contact between Lemartec and our clients, acts as the voice of the client, works to secure a sustained relationship with the client, and stays engaged with the client through every stage of the project’s lifecycle to help in achieving complete client satisfaction, market-specific sales, revenue, and gross margin objectives.
ESSENTIAL JOB FUNCTIONS:
The successful candidate will lead specific business development pursuits within the U.S and/or Caribbean regions
Proactively generate new leads and opportunities (new relationships)
Follow-up on assigned new leads and steward them through the entire sales cycle
Ownership of assigned CRM accounts, ensuring consistency and accuracy of account data by using Lemartec’s CRM tool.
Develop, manage, monitor relationship, and opportunity with strategy plans
Provides input on, and approval of, the submittal, working with the assigned Business Development Coordinator and other cross-functional teams
Lead preparation for client interviews and presentations, in collaboration with cross-functional teams
Expand current client base in support of our company’s market-specific business plan
Strategize to achieve sales, revenue, and gross margin objectives (at contract execution)
Engage in industry-related events and associations to maintain awareness of new industry trends and developments
Work effectively across all market sectors
Actively contribute to the creation and effectuation of the corporate BD/MKTG plan
Bachelor's degree from an accredited college or university
Six (6) years or more experience in business development or sales, preferably within the A/E/C industry
Experience working under a corporate, process-driven matrix organizational structure
Must possess superb writing, verbal communication, and organizational skills
Strategic thinker, strong relationship-building skills, maturity, good judgement, and be capable of communicating with a diverse client base, as well as all level of employees
Proven ability to plan and deliver oral and written presentations
In addition, candidates who possess the following skills may receive greater consideration during the evaluation process:
Experience in non-residential market sectors (e.g. Aviation, Industrial, Commercial, Federal, among others)
Experience using CRM systems for lead and contact management and tracking
Lemartec is a fully licensed, bonded and insured turn-key General Construction and Construction Management firm with a unique expertise in steel design and construction. As a MasTec Company, Lemartec is able to serve our diversified customer base through a network of 21,500 professionals and subject matter experts in Engineering, Procurement, and Construction across over 400 locations throughout North America and the Caribbean. Our national client approach allows us to deliver consistent quality and promote the success of your program, not just a single project. We constantly look for ways to increase value and construction savings through value engineering, pre-construction services and a unique expertise in steel fabrication, supply and erection, no matter how complex the challenge.
Our mission is clear: to design and build the best solution for our client – and yes, the word “client” is singular on purpose. This attitude has produced a reputation that is centered on our commitment to quality and service in the design and construction of each and every project we take on.